Excellence Billing Services (“we,” “us,” or “our”) uses cookies and similar tracking technologies on our website (https://www.excellencebillingservices.com/) to improve your browsing experience, analyze site traffic, and support our marketing and client outreach efforts.
This Cookie Policy explains what cookies are, how we use them, and how you can control your cookie preferences.
1. What Are Cookies?
Cookies are small text files placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work efficiently, provide security, remember your preferences, and deliver reporting information to site owners.
- First-Party Cookies: Set directly by Excellence Billing Services when you visit our website.
- Third-Party Cookies: Set by external service providers (e.g., analytics providers or embedded tools) that run services on our site.
- Session Cookies: Temporary cookies that expire once you close your browser.
- Persistent Cookies: Remain on your device for a set period or until you manually delete them.
2. Types of Cookies We Use
We classify the cookies used on our website into four main categories:
A. Strictly Necessary Cookies
These cookies are essential for the operation of our website. They enable core functions such as page navigation, site security, and access to secure areas or client intake forms. The website cannot function properly without these cookies, and they cannot be disabled in our systems.
B. Performance and Analytics Cookies
These cookies collect aggregated, anonymous information about how visitors interact with our website. They help us understand which pages are visited most often, how long users stay, and if visitors receive error messages. We use this data strictly to measure and improve website performance.
- Examples: Google Analytics, Wix analytics tools.
C. Functionality Cookies
These cookies allow our website to remember choices you make (such as your location or preferred contact preferences) and provide enhanced, more personal features. They may also be used to provide services you have requested, such as playing a video or submitting a consultation request.
D. Marketing and Communication Cookies
These cookies track your online activity to help us deliver relevant information regarding our medical billing services, hospice billing solutions, and administrative consulting. They may also be used by third-party advertising partners to build a profile of your interests and show you relevant updates on other websites.
3. Healthcare Privacy & HIPAA Compliance
Please note that cookies used on our public website collect general internet usage data (such as IP addresses, browser types, and visited pages). We do not use tracking cookies to collect or store Protected Health Information (PHI) or sensitive medical billing data. Any confidential healthcare or financial data submitted through secured client portals or encrypted intake channels is governed by our client agreements and Business Associate Agreements (BAAs), not standard web cookies.
4. How to Manage and Control Cookies
You have the right to decide whether to accept or decline cookies.
Browser Settings
Most web browsers allow you to manage or block cookies through their settings menu. Please note that if you disable strictly necessary cookies, certain sections of our website or contact forms may not function correctly.
To manage cookie settings on popular browsers, visit:
- Google Chrome
- Mozilla Firefox
- Microsoft Edge
- Apple Safari
Analytics Opt-Out
To opt out of being tracked by Google Analytics across all websites, visit the Google Analytics Opt-out Browser Add-on.
5. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this policy periodically to stay informed about our use of cookies. The date at the top of this policy indicates when it was last revised.
6. Contact Us
If you have any questions about our use of cookies or other tracking technologies, please contact us at:
- Excellence Billing Services
- 2819 Northwest Loop 410
- San Antonio, TX 78230
- Phone: (210) 729-9551
